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Manage DNS Settings

Available Record Types

The DNS panel currently supports the following types: TXT, A, AAAA, CNAME, TLSA, CAA and MX – more to follow.

This is how you edit the DNS records of a domain via our customer portal:

  1. Log in to the customer portal at https://cp.servercow.de with your credentials:
    Login page of cp.servercow.de

  2. Once logged in, click the button with your customer name in the top right and then select Your Domains from the dropdown:
    Servercow customer portal, dropdown, selection on "Your Domains"

  3. You will now see an overview of your domains. For the desired domain, click the View button:
    Overview of owned domains, highlighting "View"

  4. In the domain details area you will find the DNS tab next to the links; click it to open the DNS editor:
    Example view of the domain information in the customer portal, example with the domain m3stermann-firma.de

  5. The DNS editor will now open. Here you can edit existing records, delete them, or add new records:
    Example view of the DNS editor in the customer portal

  6. Once you have added a new DNS entry or edited an existing one, the customer portal saves the changes automatically. A brief confirmation appears at the top of the screen:
    Confirmation of the successful DNS change in the customer portal


DNS Panel specifics

There are some special considerations for certain DNS records, listed here:

  • TXT Records: Any content should be provided without " .
  • ALL record types:
  • Allowed characters are a-z, A-Z, 0-9, - (no special characters)
  • All entries should be provided without a trailing dot . (the portal appends this automatically).
  • SRV Records:
  • Must be specified in the format _service._protocol.subdomain (e.g. _smtp._tcp.example.com).
  • The content of an SRV record consists of four values in the following order:
    Priority Weight Port Target
    
    Example:
    10 10 25 mail.example.com
    
    • Priority: Lower values are preferred.
    • Weight: Used for load balancing when priorities are equal.
    • Port: Specifies the service port (e.g., 25 for SMTP).
    • Target: Fully qualified domain name (FQDN) of the target server.
      Important: The target must end with a dot . to indicate that it is an FQDN (e.g., mail.example.com.).